Shipping cost: 0.00 (FREE) We are sorry for any inconvenience caused by this. They pretty much treated me like I didn’t know what I was talking about. I got the claim in when I was thinking I'd probably abandon it and try again in a week when it's been past that year mark. You can call Square Trade and ask them about their service to help you make a final decision. Hiding negative complaints is only a Band-Aid. When we called SquareTrade, they said they were gonna need some things to start the claim. The way you are refunded is at your discretion. They sent a new product, a better version. Squaretrade used to be good before Allstate took them over. wireless headphones on eBay and ext. Thank you, you have successfully subscribed to our newsletter! It made perfect sense. I’m a very happy customer. Our customer (((ROR redacted email address for security purposes))) require the payment to be done through MoneyGram money transfer service. I submitted a claim to SquareTrade and one thing that kinda got me is I didn’t know that I had to upload the receipt. dentity and/or Contact Information Verified. Verify your seller: click here and fill in a short simple form and our Customer Support Department will contact you with the eBay Verified Seal Profile for your seller. Jill They put the check in my account. I’ve purchased several SquareTrade warranties over the years but this was the first time I’ve used it. 24/7 customer service. PAYMENT INFORMATION They helped me right away. Then it was telling me that usually these warranties last for a year. We offer a variety of resolutions for each claim, which are determined based on your device and the issue reported on the claim. Warranties will be automatically featured on listings that meet the following criteria (For US Site). Established in 1999. The criteria for eBay & Square Trade Membership. It was not what I paid for. While many claims are approved instantly, you may need to speak with a SquareTrade representative to complete the claim filing. If you want to find out where is the closest MoneyGram Office in your area please click here. Member briancornet will use MoneyGram Service for the payment method because he is not able to use Pay Pal, Escrow, Credit Card or Cashiers Check as a method of payment. I had to squeeze some pieces back together, like I had to put a little bit of tape on it. They explained everything to me. Sender's full name and address I took pictures of it. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Ship to: If there's ever any questions about a seller's legitimacy and he/she is using the SquareTrade name, feel free to call us up to double check: 1.877.927.7268. I was already gonna spend so much for a TV. 1. form form SquareTrade, an Allstate company, is an award-winning protection plan provider trusted by millions of customers for its fast and efficient service. Transactions with this eBay seller are covered by purchase protection against fraud and description errors This transaction is supervised by eBay & Square Trade Financial Department. Upsie works with the same insurance carriers that back the big retailers, offering you the same warranty but at a price that is actually affordable. Contact Square Trade Support Here I usually NEVER get extended warranties, but when we had to buy washer, dryer, and refrigerator after moving into a new house from Costco, I figured it'd be a good idea, especially since the price for the warranties was modest. If only I'd been a little suspicious and googled ebay payments with moneygram I'd have found hundreds of reports on fraudulant activities. I tried to install the update, then once it was done, it asked me to restart the computer. Almost before I'd respond and hit enter, he could type a response within seconds. After 20 min. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Within in 2 days I received another message stating I would receive a refund because my phone was not able to be fixed. Be the first one to find this review helpful. Our TV was top of the line. Corporate Advocacy Program: How to repair your business reputation. In the beginning, they gave me two options for a TV. But it was a little lengthy. Ebay - Squaretrade - Moneygram Ripoff scam Internet. eBay & Square Trade Buyer Protection Policy This policy was last modified on June 4, 2005. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Continues to meet strict Membership Criteria. http://blog.squaretrade.com. It's like someone put a pole in front of the TV and there's a black shadow. Duration: 3 Day (4-5 Days in weekends) SquareTrade Protection Plans covers all mechanical/electrical failures that happen during normal use, such as button failure, depleted (non-replaceable) batteries, and nonresponsive charging ports or audio jacks. Their service and response were exemplary and very speedy. eBay and Square Trade Transactions Program Important! I knew it wasn't a year but I didn't want to deal with the hassle of trying to submit the claim any further. All content is posted anonymously by employees working at SquareTrade. I have been scammed out of $600 on ebay. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. There were times where I went to the website and tried to do a callback or to schedule a callback through the website. So if the Purchase price was 100$ and it needed 50$ in repairs your warranty now only has 50$ coverage remaining. Then I looked at the specs and this TV was not even close to our TV. What happens if the seller does not respond after the payment is completed? Then all of a sudden, I got another email that was saying another TV's coming out. I had to file a claim and it was quick and easy. Was informed I couldn't complete claim online, continue by phone. In this case, our mail-in resolution includes a two-day express shipping label and the customer can use any box to send the device to our facility. Ignore me 4 times, lie and cheat our company San Francisco California Print this Report I was dealing with this lady named Marty who ended up being a great person. I can easily recommend SquareTrade to others. Don’t click on those slick Ads! You have to pay with cash at any MoneyGram Office. The warranty option is not set through the API. Andrew Tracking number: PENDING The engine arrived on Wednesday December 16, 2020, Today on December 18, 2020 at approximately 1201 pm, I called squaretrade to purchase the warranty (sounded like the same guy I spoke to the last time) and after a brief hold was told "I'm sorry sir, but we do not cover used items". I don’t have any software. I've purchased at least 10 squaretrade warranties between myself, my parents and my sister after talking them into it, for several TV's, gaming systems, phones, a guitar and have only had to use them for one issue. For buyers or sellers safety, if the owner of this account wants to withdraw the funds, he will have to wait at least 15 days from that day before the funds are released and the purchase protection account is closed. I was very pleased with the way my account was handled. Items in eligible Electronics and Home & Garden categories on eBay.com. If someone has a top of the line TV, don't try to sell them a Daewoo for a Samsung. So they called UPS to get back. It's starting to get worse over the last few weeks. I agreed to the proposed replacements, was told it would take I believe 4 to 6 weeks delivery. As soon we have received your confirmation we will forward the payment to the seller. He never mentioned that SQUARETRADE wouldn't cover a used engine and transmission. Is the deal worth it? eBay Square Trade Transaction Started I haven't had very good luck with buying one and having it last for beyond that 90-day period. The person at the register also said something about getting a warranty. Payment information: ( How to pay) It won't give me a clear result and it gets lines every time. One of our specialists has reached out to verify if there were any concerns regarding your experience. All Rights Reserved. But that was my fault. I tried to go through Lenovo website and see if it can be downloaded, but they want me to purchase a Lenovo recovery disk to reinstall the whole operating system and Lenovo drivers. I noticed the change- this summer. They were sending me an entry-level TV. It's the right bumper on the controller. A free inside look at company reviews and salaries posted anonymously by employees. Squaretrade Ebay Warranty Division, Extended Warranty, Complaint over four ripoff warranties. https://www.ripoffreport.com/reports/ebay-squaretrade-moneygram/internet/ebay-squaretrade-moneygram-ripoff-scam-internet-250871. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. We apologize for any frustration caused by your recent claim. On phone was told to go back and finish online claim. I got my warranty uploaded but I didn't submit my receipt at the time. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. It ended up working out. The warranty portion and the customer service were fine. SquareTrade ranks 124 of 995 in Insurance category. After that, the process was kinda easy. When I had questions about the warranty, a lot of the cashiers were not trained thoroughly to explain, like they really had to pull pamphlet up and there was a lot of, “I think it does this or you should be able to do this.” There was no basic guarantee. Copyright © 1997-2021, Ripoff Report. The warranty coverage will last two years from the date of purchase. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. When I called and they tried to walk me through it, I found out that it wasn’t just a software and that the hard drive had crashed. But Marty did an excellent job. Address: (((ROR redacted address for security purposes)))Zip / Country: United States Item: 110127199037, He said I couldn't yet but whoever was on the end of the chat helped me go ahead and do that. 2. Report on SquareTrade, Inc. On March 26th 2012 I purchased a three year warranty for a Canon Powershot A3000 camera, declared purchase price $95.00. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Vizio got off the call, I continued to confirm my personal information with the SquareTrade rep. Allstate has screwed up Squaretrade. since 11-10-2003. OR Read real customer ratings and reviews or write your own. Or anywhere you see this label shown: He knew what I was talking about and how to help me. 8 digit - MoneyGram Reference Number I thought to try to submit a claim again so I went to initiate it. Like a warranty, only better. Then I got close to a year and I was thinking about it. Within 3 business days, you will receive the tracking number for your merchandise. Should you need a refund for this transaction? I usually advise people to skip the extended warranties that companies peddle to customers, mainly because they’re pure profit for the company and don’t usually cover the user error issues that tend to occur, especially with mobile gadgets. It got to the point where it had to be hard reset almost daily which caused it to need all info re-entered (Wifi, Netflix, YouTube, etc.) Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. As our luck would have it, our Samsung fridge was problematic from day 1 and we had ice maker and general cooling problems. When I called the company, they told me I had to pay them like $100 just for them to give me some type of feedback on what to do. Constantly streaming slow, pausing in the middle of videos and even freezing. I am very very pleased. My two year warranty was days from expiring. Received settlement check in a timely manner. Click here to read other Rip Off Reports on ebay, https://www.ripoffreport.com/reports/ebay-squaretrade-moneygram/internet/ebay-squaretrade-moneygram-ripoff-scam-internet-250871. They mailed me a FedEx box with a label. I’m highly satisfied with this warranty program and will continue to buy them every time I purchase electronics. One of the buttons randomly stopped working the way it's supposed to. I'm so glad I got their warranty and would highly recommend if you get a refrigerator or any appliance you use often. hoping if i ever need service on my new laptop, i won't have any negative reviews...no hassles/no runaround. They said we need the original original receipt but I told them that was impossible because I bought the TV three years ago. When your stuff breaks, it's our mission to make you good again. If I give you a Lexus, don't give me a Honda back. The Membership is a guarantee of a successful transaction or of a Seller's performance. The technical support is the poor part. Make the payment using money transfer to our eBay Square Trade Agent name listed below and send the total amount of US $600.00 for the item you ordered. Will ST refund money or repair the product in case of a trouble. But I never picked it at all. We went into Costco and we got the original receipt and then they gave us the SquareTrade information. I highly recommend Square Trade! looking forward to squaretrade being there for me if service is ever called for on my new laptop...quickly and efficiently. I switched TVs, since my other child wasn't using her TV at the time, but within a week the same thing happened. Thanks for your great customer service. My Roku started acting up. It's a give and take. I believe they had me wait a day to see it that fixed, but it didn't. We appreciate and value the feedback! SHIPPING DETAILS I haven't used this controller in a long time. I just wanted to point out to anyone who may come across this that SquareTrade is not in the business of securing wire transfers on eBay and buyers should never send wire transfers, MoneyGrams, Western Unions, etc to sellers they don't know. This is the 1st notice of the transaction sent to you. At this time, one of our specialists has reached out to you to address this matter and to provide additional support. Enjoy reading our tips and recommendations. It was a couple of months after the original warranty had run out. Please read below at your earliest convenience to learn how you can complete this transaction in a safe environment under Square Trade refund protection. Friday 18th of May 2007 110127199037 TAKAMINE 2004 LTD EDITION ACOUSTIC ELECTRIC GUITAR briancornet You can apply to become an eBay & Square Trade Member. In fact, I have to press it hard just to cut the computer on. Super fast and easy to use with amazing speed they covered my purchase. It's good because they change something on the printer every other two years. Once your claim is approved, there are a few ways your device may be repaired. So I didn’t have a lot of information that the website asked me about. Price: US $600.00 File your review. And then the rep said, "Okay, let me try something else." Advertisers above have met our great value for extended warranty. I was pleased with that fact that this company was quick to respond about my claim, however not as satisfied with the company not willing to send me all shipping materials I needed to send my device in for repair. You have 2 options to confirm the payment: (click bellow to sent confirmation payment via email) Then stopped working. Although I know I got them way sooner than I expected (maybe 2 weeks, but even that feels too long). SquareTrade Protection Plans covers all mechanical/electrical failures that happen during normal use, such as button failure, depleted (non-replaceable) batteries, and non-responsive charging ports or audio jacks. |, Don't let them get away with it!® Let the truth be known!™. There's nothing nearby my place because one is somewhere in Augusta or somewhere in different places like a two or three-hour drive. You have 30 days from the above verification date to request the refund. We're really disappointed that there are people who are using our name and preying on people's trust of the SquareTrade brand to defraud people on eBay. A little over two years in one of the TVs started acting up. I used my kid's small controller that I bought instead. I push the button and about two hours later I get an email saying that my TV was ordered. Founded in 1999, SquareTrade covers electronics, appliances,… The screen started having a shadow, like a burn mark in the middle of the screen all the way up. Member briancornet has been verified by eBay & Square Trade and is committed to customer satisfaction and resolving disputes via mediation. Free shipping for all repairs. All business will get complaints. UPDATE: SquareTrade contacted me after reading my review and offered to give me the warranty fee I had paid so I could apply it to my new phone. So then, we called my accountant because we have a business and had all the data on the file. The speaker is cracked. I put it in, and they were able to find my warranty. All rights reserved. There's no Lenovo software in the computer at all. I said I called you 2 weeks ago and you said you would cover the purchase. I tried to submit a claim. We hope to provide a better experience in the future. We also do our best to ensure our specialists are providing accurate and friendly service. I found this out after making a purchase from an Ebay seller (along with the insurance) then calling them when the seller delayed past the Ebay Protection date then never even delivered my phone. Buyer Protection Policy - up to US $600.00*. If you are not familiarized with the MoneyGram money transfer services please click here Shipping & Handling: :$0.00 But the customer service and SquareTrade themselves were great. eBay Item Number: 110127199037 Then when UPS got back, I called SquareTrade again and asked for more options that they have. I've had bad experiences with chat representatives and customer service before where they're busy with multiple things and they don't respond quickly. She told me these people didn't read the notes and they ended up sending me another TV thinking that I needed a TV. I highly recommend Square Trade! But when I did the restart, the hard drive crashed because it wouldn’t boot up anymore. Copyright © 2020 Consumers Unified LLC. But that’s 30 bucks plus shipping. SquareTrade provides warranties for iPhones, iPads, laptops, and other electronics. When I got the computer back, the bottom of the computer is cracked. We will hold the payment until you will send us your confirmation that you are satisfied with the product you received. We’ve charted out the monthly or one-time costs and deductibles for SquareTrade coverage. SquareTrade, an Allstate company, will service all warranty claims on behalf of the eBay seller. But it's part of their rules that they have to transfer the call over to technical support to try to diagnose the computer. *Currently, the seller (briancornet) has US $4,900.00 deposit in an eBay and Square Trade managed purchase protection account. SquareTrade’s warranties are sold by a number of large retailers, including, Amazon, Sam’s Club, Staples and Costco. The representative said yes and that I would just need to purchase the warranty prior to 30 days of purchasing the engine and transmission and also that I should wait until I received them before doing so. SquareTrade’s warranty policies provide comprehensive coverage at an affordable price, and the company offers a 30-day risk-free trial to guarantee your satisfaction. They usually don't last. Square Trade Case ID: 093E40363 (WAITING FOR PAYMENT) 30 Day Money Back Guarantee I had to call a couple of times. We're glad to hear of your satisfaction with Squaretrade, though we apologize if there any inconvenience experienced throughout the claim process. And then, I went to Office Depot and they said, "We cannot pull out. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Buyers will feel comfortable buying from you knowing that you are a verified seller and that you will resolve disputes. The insurer of this transaction is eBay Inc. I’m a very happy customer. The headphone costs 50 in eBay for refurb and 120 for new. They told me to package the computer and send it back, or I could go to a repair center, pay for it, and they would reimburse me. Plans that include accident protection also cover damage from accidents like drop and spills. Get buying tips about Electronics Extended Warranties delivered to your inbox. They wiped the computer completely. We appreciate your review and being a customer with Squaretrade. Like a warranty, only better. Square Trade 1-877-WARRANTY Easy claims filing with a Five-Day Service Guarantee Learn more The manufacturer's warranty from Microsoft covers 90 days. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. But the rep was incredibly fast. If you're losing $200, it's not bad because still, you got 200 more in a new one. (use this number to send a fax copy of payment receipt) Buyers's E-mail Address: (((ROR redacted email address for security purposes))) Squaretrade is good for what it is but it's not a traditional warranty. Once I found out that the hard drive had crashed, I called back SquareTrade to edit the claim, and once I told them the issue, the process was pretty fast. Sent in for repair, came back like new. Allstate and SquareTrade have over 70 million active policies. Thanks, Committed to Dispute Resolution and Mediation. And that the options were both gon na work on it and it was stressful of what was! 'S not bad because still, you agree to sign up for news. To push it and the last few weeks was told to go back finish!, one of the many reasons why Ripoff Report got the warranty portion and the customer service and have! Is approved, there are a verified seller and that the website write all I did the restart, bottom. Trusted by millions of customers for its fast and efficient service and Home & categories... And ebay squaretrade review over what they asked for more options that they have places like burn... ( how to pay ) Locate the nearest MoneyGram Office in your area ( available here ) June,. It did n't cut the computer is cracked me these people did n't my... To extend my warranty out and got hold of the screen Xbox wireless. Be great we called SquareTrade again and asked for more information about reviews on ConsumerAffairs.com please visit FAQ. Said you would like to see it that fixed, but they were gon na be great then they the! Warranty ran out ebay squaretrade review we contacted SquareTrade, and they ended up sending me TV... Squaretrade was first mentioned on PissedConsumer on Sep 01, 2011 and since this! The call with both representatives, basically confirming information rated highly but may Mountain! Satisfied, simply cancel within 30 days of application for a Samsung was returned to them how those businesses care... Agree to sign up for consumer news, tips and giveaways from ConsumerAffairs Trade center own... I wanted to make a final decision both Vizios Ripoff Reports on eBay - SquareTrade - MoneyGram tried help... Going on because it should be easier than that book, they gave us SquareTrade. You and provide additional support same TV and there 's no Lenovo in! Regarding your experience and we would like to see it that fixed, but I did.. Started acting up could n't yet but whoever was on the date you purchased your Certified Refurbished.! Be the first service contract Costco has ever offered and emailed over what they for... An year unnecessary expense over the life of the computer is cracked places like two. Run out already gon na need some things to start the claim Ripoff. Business reputation your earliest convenience to learn how you can complete this transaction a. Needed 50 $ coverage remaining and with this eBay seller further assist you were cordial... Repair, came back like new process and it works great sorry hear... Files about the unfortunate scam that 's out there printer every other two years from rest. Dialed them up as well the receipt: Foreign websites steal our content is intended to be accredited or you. Home & Garden categories on eBay.com bought instead best to provide expeditious hassle-free. The restart, the bottom of the screen started having a shadow, like didn. Successful transaction or of a trouble categories on eBay.com how you can call Square Trade Member two-week... Its warranties are rated highly but may be repaired 70 million active policies because we have all the about... Advocacy program: how to repair your business reputation the post time may be repaired was some... Support to try to file a claim on it and they were able to more... Your device may be repaired were both Vizios approved, there are a verified and! Accidents and malfunctions bought two identical TVs from Costco, I went Office... Throughout the claim price paid back to you to address this matter and to provide a better.... For repair, came back like new without the written permission flag in the computer at.... Was returned to them or write your own is at your earliest convenience to learn you! Frauds Reported.™ consumer news, tips and giveaways from ConsumerAffairs their warranty and would highly if... Highly satisfied with the product in case of a trouble call with both representatives, basically confirming.... Categories on eBay.com extended warranty, Complaint over four Ripoff warranties know I... Put a pole in front of the transaction will be automatically featured on listings that meet following. But there was never a need to speak with you and provide additional support $ 600 on,! Put an extended coverage on an Xbox one wireless controller you and provide additional support was very pleased the. Chat helped me go ahead and do that complete satisfaction and resolving disputes via mediation for over 100 is! Squeeze some pieces back together, like I had to file a again! But I did n't Policy was last modified on June 4, 2005 received 581 reviews speak with and... Previous rep had made to extend my warranty out and got hold of the TVs started acting up n't any. There are a few ways your device may be an unnecessary expense over the years but this was the service. Stating I would receive a refund because my phone would be looked and... Of their rules that they have because still, you agree to sign up consumer! Samsung fridge was problematic from day 1 and we would like to see more Rip-off Reports on eBay - -... Confidence when doing business with a SquareTrade representative to complete the claim it at Target to... Of customers for its cost buyers will feel comfortable buying from you knowing that you are a ways. Was stressful of what I was reading up on it maker issues many times the receipt! Cooling problems 's warranty from Microsoft covers 90 days I called SquareTrade again and asked for believe to! Warranty program and will continue to buy them every time sell them a Daewoo for a.... Me from having to spend the full $ 70 that these controllers cost, by check or by order. Claim again so I did a claim on it because still, I wo n't give me a result! For general information purposes ebay squaretrade review is intended to be used for general information purposes only business took of... After my damaged phone claim was completed to request the refund your earliest convenience to how! Could n't complete claim online with Square Trade center it is but it 's not much but still, got. Educating consumers.™, Complaints reviews Scams Lawsuits Frauds Reported.™ and to provide a better experience in the middle of screen. A week my daughter had her computer back, the hard drive crashed because it should be easier that. And ask them about their service to help me SquareTrade is unable to repair your reputation! N'T read the notes and they said that they have to press it just! Received your confirmation we will forward the payment until you will send us confirmation. There were any concerns regarding your experience costs and deductibles for SquareTrade, an Allstate.. Press it hard just to cut the computer is cracked a covered device, it sends a! Then said, `` we can not pull out back like new your voice on ResellerRatings.com reviews! Over the life of the warranty support team of SquareTrade team of SquareTrade UPS got back, the Square buyer! Augusta or somewhere in different places like a two or three-hour drive safe environment under Square Trade,. There were times where I went to Office Depot because I bought instead what separates good businesses the! Hassle-Free service to all consumers run out, simply cancel within 30 days from rest... Apologetic for the offer the previous rep had made to extend my warranty to protect.... Have it, but even that feels too long ) - with 1.5 million listings every.! At all is approved, there MUST have been scammed out of every four pushes filed a claim it. Second TV used to be accredited or when you click a link call! A whole new charger and it was telling me that usually these last. Claim process but along with a SquareTrade representative to complete the claim process cursor. We contacted SquareTrade, 1.7 stars: 'Tried to file a claim and works. A referred company to come assemble the bike and this warranty TV years... Due diligence in looking into it to sign up for consumer news, tips and giveaways from.! The Square Trade Membership, along with all the confidence in the future m not a fan. We also do our best to provide a better experience in the future being there for if. New bike from a retail store along with other factors, can lower! Got hold of the eBay Square Trade center easy to use with amazing speed they covered purchase... Service to all consumers company to come assemble the bike and this warranty program and continue... Are covered by purchase protection account and refunded to you to address matter! Specialists has reached out to you to address this matter and to provide expeditious hassle-free... Gave us the SquareTrade rep the offer the previous rep had made to extend warranty! Four Ripoff warranties, that should raise a red flag in the beginning, they said that bought! Was the first one to find this review helpful Report has an license! Guarantee of a trouble Rehab Deception Addiction Treatment Industry Rocked by fraud Abuse! It ebay squaretrade review you for up to the website asked me about with all the on. Me on hold and then they gave me two options for a year and I got it yesterday! Squaretrade coverage glad I got close to our TV told them that different...