Thank you again for your input, please give us an opportunity to improve your experience with Maestro. mQ��$�(����!������臍�8F�]�z�\���73�kQ�m��k�#rD>�p�!u�l��z���_}�l�]^|�+Ώ�ַ���q��Y^^��۫��o��/_�Ϟ>9~� Flexible Membership management for small or large member environments. ���g�>QE ���+])]4�.�n ��iS\�=}R��㻧O��b�kq���O��R�oO^������ʹzĈFW�����d�y�u�;hSy�B���+���Q]�p������]���6U�TWW���6��pX��őn\��_uy �|S�ӔV����0���F���L;|`�J��/s��5R`�����g��|��V�asƒ�#QG�6��'�|Y��:��5�Z��^W�Ÿ][ԕm:����_>}��AOR���F����;��C��JhTչ�pU�d�7��^���u����������0���ӾXU���Z��Y���)���h�Iq�r�⇗E�"�:��ڢ1u�4Pea��*��&�V�F���R�S���`�r��\Y�ll���鰜������ This document is intended for current and prospective clients of Maestro products, addressing the entire Maestro Suite, the ResWave Booking Engine and the GEM Guest Feedback system (collectively “Maestro”). Rates, yields, availability and channel controls remain within Maestro’s powerful Front Office yield management. Mobile delivery . ���c!l��ih�����y3�d͜��� ��W)�weD ��bF�*/Z�ψ�yWy�������-�v. Designed for hotels, resorts & conference centers to meet and exceed the evolving needs of meeting & event planners. I expressly provide my consent to receive electronic messages from Maestro. Thank you, your submission has been received. 592 views; 4 years ago; 1:31. Pocono Manor Resort and Spa. August, 9 2017; Maestro PMS 'Anytime' Online Tutorials Give Hotel Teams an Effective Way to Learn Property Software Fast, Gain Confidence in Operations . Onboarding and training for them is exceptionally easy. About Maestro PMS. Maestro is a Property Management Software that offers unparalleled hospitality solutions for independent hotels, luxury resorts, vacation rentals, conference centers, and multi-property groups. Maestro’s Guest Experience Measurement, GEM*, provides seamless, real-time integration with instant access to relevant guest feedback, intelligence and insights to encourage operational excellence, meaningful differentiation, and a sustainable competitive advantage. Smartphone and tablet friendly apps designed to improve guest service and efficiencies for the operations team on the go. Find out more about the product's usability, functionality, customer support, and value for money. Additionally, the support and training supplied by Maestro has been second to none, with nearly all support incidents resolved with only a single call. Maestro regularly develops interfaces for new products add provide an API to third parties wishing to integrate with Maestro. The Maestro centralized environment connects CRO, FD, Housekeeping, Spa, Activities, Housekeeping, Sales & Catering and A/R into a single consolidated view. This PCI … About Maestro PMS. 178 posts; 176 followers; 209 following; Maestro PMS Preferred Browser & Windows Property Software of leading #independenthotels, resorts & multi-props. Its PCI certified and EMV ready enterprise system offers more than 20 integrated modules on a single database. Maestro is a Property Management Software that offers unparalleled hospitality solutions for independent hotels, luxury resorts, vacation rentals, conference centers, and multi-property groups. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users. Hotel group operators rely on Maestro to automate their business with an easy to use enterprise platform that provides centralized controls and reporting while enabling each property to run at maximum efficiency. This was was complicated by the fact that sometimes the ALT-letter combo varied between different tasks even though they were similar tasks. Maestro’s Gift Card module allows properties to use their own branded and personalized Gift Cards as a recognized form of payment in all Maestro modules. Create the membership program that suites your guests with flexible dues, discounts or minimums, by an individual member or groupings of members. Maestro PMS by NORTHWIND is a hybrid hospitality property management software solution. On-Premise or #cloudpms #hotelsoftware bit.ly/371lOFd. Amadeus Cloud Property management is a full-featured, cloud-native PMS solution for hotels that can be quickly deployed, significantly lowers the total cost of ownership (TCO) and is seamlessly scalable. Maestro PMS is a property management system designed to assist independent full-service hotels, resorts, conference centers, and multi-property groups with the core business operations. Posts Tagged. Ideal for beginners, refreshers or new feature learning. Each properties management team has the ability to guide & track the lessons completed by each user. I still remember that to get to reservations was ALT-I-R. 134 views; 4 years ago; 1:34. 2 0 obj Whether you want centralized SaaS (software as a service) processing and database hosting from your corporate VPN, or for every property to operate as a standalone unit, Maestro Multi-property management will accommodate your varied and unique requirements. endobj Integrated with Spa, Front Desk, Member & Owner for easy billing and automated discount acknowledgement. If an unlisted interface is required, please contact us to discuss if the interface has been investigated previously and for available option. The Maestro single client profile allows Front Office, Spa, Retail and Loyalty to recognize, reward or bill directly to the member account. Maestro offers real-time, integrated, mobile guest engagement solutions to allow your guests to customize their experience they way they want. Follow. About. Link to Download: PMS BUYING GUIDE. Divided into easy to use courses for each Maestro module, the wide breadth of lessons guide users through the key features, functions and reports allowing users to learn at their own pace and on their own time. Blog. With the progression of the COVID-19 pandemic, we have taken precautionary measures and have several weeks ago enacted our business continuity plan, with our staff working remotely. 4 0 obj Increase revenues and guest satisfaction with Maestro’s Spa & Activities Module. The Workorder management module is designed to support the operational activities of the teams responsible for maintenance & repair. ��BQ����h:�HU�ˏX}q�_�ﮑ? On-premise using Maestro Windows (Client/Server install), On-premise using Maestro Web (browser-based install, browser access only), On-premise hybrid using both Maestro Windows & Maestro Web, Self-hosted using Maestro Windows and/or Maestro Web, Cloud hosted using Maestro’s Cloud Services (browser access only), Multi-property on a single image database, Integrations to hundreds of third-party systems, Diverse Budget, Pace and activity reporting, Direct rooming list, rates & availability access, Integrated online guest management capabilities, Real time rates, availability and inventory, Digital Reg Card w/Guest Interactive Updates, Mobile intake and waiver forms, Spa & Activities, Overall system integration reducing points of contact, Mobile Express Check-Out & Tablet Folio Display, Mobile Guest Surveys Post Check-In & Check-out, Multi-property, single profile with history, Staff, guest & health needs conflict controls, Multi-property single profile with history, Primary & secondary member relation controls, Integration with Spa, Retail and F&B for discounts and billing, Integrated Owner, Member & Gift card billing, Flexible Owner availability & billing controls, Online Owner booking, availability & statement portal, Unit availability, intervals, status & rental pool controls, Equalization of rental revenues or Unit booking, Tracking of charges, payments, receivables & balances, Reward on room revenue, stays, spa, F&B and more, Recognize, track & report on member preferences, Easy activation, reload & verify of balance, Full A/R reporting and transactional history, Batch creation for reoccurring activities, Email notification of workorder assignment, Item tracking with warranty & warnings alerts, Integration of survey results to Maestro client profile, Post check-in & post checkout survey options, Web administration portal and response tracking, Survey incentives and controlled social survey sharing. Maestro’s sophisticated scheduling and billing application facilitates total spa operations, activities and classes. Maestro is PCI certified and may be deployed as a Web Browser and/or Windows application, locally On-premise or hosted in the Cloud, maintaining Maestro as an investment that will continue to grow and adapt as new technologies emerge. Education. We, as a hospitality community, are being challenged to navigate through these unprecedented times. Search. Resources and guidelines have been posted on our eLearning Client Portal to help properties prepare the PMS for a period of business slow down or temporary closure. Ensuring operating departments, Front Desk, housekeeping and maintenance are all functioning cohesively. Diamond Plus Service, delivered from our 24/7, North-American based support center is an integral part of the standard Maestro offering for each and every Maestro client. Link to Download: GUEST ENGAGEMENT WHITE PAPER. Maestro’s eLearning website is an online learning center exclusively for use by Maestro clients. Maestro Property Management System's hotel manager panel definitely needs a desktop program that runs both in Windows and ... We also provide on-demand training, and would be happy to spend some time with you to understand your specific concerns and help address them. Multi Property Management. On-premise and self-hosted can be deployed as browser-based, Windows, or a hybrid of both simultaneously! This document addresses the status of our products to help you ensure that our products fit in with your Global Data Protection Regulation (“GDPR”) obligations. Maestro PMS eLearning simplifies training, boosts staff productivity for independents. A fully integrated Business Intelligence module, Maestro Analytics, takes the volume of data your organization collects and turns it into meaningful information that management and staff can use in day-to-day activities, marketing efforts, budgeting and forecasting. 176 Followers, 209 Following, 178 Posts - See Instagram photos and videos from Maestro PMS (@maestro.pms) maestro.pms. Allow your guests to self-serve from their phone, tablet or desktop. Maestro supports many interfaces using a direct interface with your chosen vendor using the vendors proprietary interface specifications, using HTNG/OTA standards, or using our own Maestro API, named Genomi. Maestro PMS is the most complete property management solution that assits us for booking managements accross all the online channels that we are present and operational tasks that we need to manage daily for the maintenance of the hotel services we are proviing to our guests. Its PCI certified and EMV ready enterprise system offers more than 20 integrated modules on a … © Copyright 2020 All rights reserved. Boasting over 600 established vendor interfaces. The Maestro Loyalty engine allows properties to reward loyalty members outside of the guest room box. Click here to request an eLearning portal log in; http://www.elearning.maestropms.com/, 24/7 Support & ServicesOnline eLearningCurrent Client PortalWhitepapers & eGuides, Upcoming eventsPress ReleasesClient Testimonials. It’s no coincidence that the fall of the human attention span coincided with the mobile revolution. Maestro eLearning Tutorial Highlights The list below includes a selection of Maestro eLearning Tutorials. Centralized chain wide database allowing for easy cross selling of properties & amenities, and a single client profile for greater guest recognition. �X��;r��M�3�y�r� ud�c!��h��#����`qF�k�z�w�w��E�� Innovative Property Management Software Solutions Powering Hotels, Resorts & Multi‑Property Groups. Recognizing that Condo and Vacation rental each have their own specific requirements, the Owner Management module is designed to streamline the operation for each specific functional requirement. This lets you not just keep an eye on business performance but improves your chances of earning better ROI. Maestro’s minimum specifications for hardware and operating platforms for the various deployment options available; Get connected with Maestro’s guest-centric Front Office, aligning all operating departments in the single goal of exceeding guest expectations. Automated, intuitive contact CRM and team communication tools, freeing operators from administrative tasks, improving internal communications and allowing the operations team to focus on the client. To reach our support team for immediate needs, please call 905-940-1924, email support@maestropms.com or click here for service request form. There’s something to learn here: in the age of the goldfish, video’s use of both sight and sound has proven effective in grabbing the attention. With a legacy of providing PMS spanning more than 30 years, Maestro’s team understands the needs of hotel operations and systems training. The Training Specialist is responsible for providing all onsite and remote training to clients in the effective use and configuration of Maestro, our world-class hotel and resort property management system, including Reservations, Front Office, Sales & Catering, Spa & Activities management, and mobile apps. Because the particular Maestro PMS we used was easier to use without using a computer mouse, it was essential to learn the mnemonics (ALT- letter combo) of every function. When an independent operator hires staff, they want their new team members to start fast. Maestro’s module integration increases internal communications and efficiencies with automated messaging and updates on the status of guest rooms and public spaces. endobj Met onze echte klantreviews kom je alles te weten over de plus- en minpunten op het gebied van gebruiksgemak, functies en klantenservice. Easily track, sell, swap or void cards as needed. Should you wish to switch from Cloud to on-premise or vise versa, there are no licensing fees to switch. Read more. HITEC 2015 Maestro PMS Northwind - Duration: 63 seconds. We play well with others! Maestro PMS offers hotels, luxury resorts, condo hotels, conference centers and multi-property groups the flexibility of 20+ integrated modules centralized on a single image database. Maestro is a Property Management Software that offers unparalleled hospitality solutions for independent hotels, luxury resorts, vacation rentals, conference centers, and multi-property groups. Keeping all service ambassadors instantly informed of guest needs and armed with the foresight to offer what the guest hasn’t realized they need. Increased efficiencies and productivity with centralized, standardized operational procedures across all properties. Privacy Policy. <>>> Pros: Maestro is a very user friendly system. Reviews of Maestro PMS Learn why GetApp is free Maestro PMS Reviews. When combined with Maestro Spa, tracking and consumption of professional stock can be managed separately from regular retail sale items. <> Integrated with Front Office, Sales & Catering and A/R, linking the guest to all operating departments for whole stay recognition from pre-arrival correspondence to billing. When an independent operator hires staff, they want their new team members to start fast. We are well prepared to ride out this pandemic and continue to maintain our high standard of Maestro service and support and our usual channels of communication remain open. The Maestro Property Management System delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available hosted in the cloud, on premise, self hosted or in your own private cloud. Maestro provides 24/7 North American-based call center support, On-Demand One-on-One Live Training, in application Live Chat, built-in Self-Help Tutorials and Quick Reference Guides, Live Webcasts and Training Videos to help hotel management and staff self-serve and use the system productively, while the Maestro professional services team is at their beck and call. Maestro has extensive experience providing multi-property hotel groups and chains with powerful, yet flexible, enterprise-wide system solutions. ]�"�� _�O@n�[��r��-����te��g�#���–�5��+�G����Z������� %PDF-1.5 Maestro PMS doesn’t have any recent coverage yet Recent press releases Mass Rollout Bringing 900 Hotels onto Maestro PMS Browser Version 5.5 in 2020 at No Cost to Clients 1 week ago App Info Reviews Alternatives Why GetApp is free × GetApp offers free software discovery and selection resources for professionals like you. Maestro PMS is the most complete property management solution that assits us for booking managements accross all the online channels that we are present and operational tasks that we need to manage daily for the maintenance of the hotel services we are proviing to our guests. Maestro is your partner in this time of crisis and we encourage our clients to reach out for assistance. Lees recente beoordelingen over Maestro PMS geschreven door geverifieerde gebruikers. The average person now looks at their phone 1500 times a week. Maestro is invested in helping clients achieve their guest service, operational and revenue goals 24 hours a day/ 365 days a year built on our reputation for outstanding service and support. Built around a central profile with a single, up-to-date view of the guest, it runs in a standard browser, no plug-ins required. Additional interfaces may be supported using the Comtrol Lodging Link PTS Software and should a required interface not be included in our list; Comtrol supports hundreds of third-party vendor systems. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 28 0 R 37 0 R 38 0 R 39 0 R 40 0 R 41 0 R 42 0 R 43 0 R 49 0 R 50 0 R 51 0 R 52 0 R 53 0 R 54 0 R 55 0 R 56 0 R 57 0 R 58 0 R 61 0 R 62 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Maestro has extensive experience providing multi-property hotel groups and chains with powerful, yet flexible, enterprise-wide system solutions. Onboarding and training … Subscribe to our newsletter for news & upcoming events. Our Diamond Plus service initiative is a unique service that provides a comprehensive suite of services and tools designed to maximize operating and efficiency and staff productivity. About Maestro PMS. 100% real-time and fully integrated with Maestro to help maximize online revenues across Rooms, Spa, and Activities, improving guest service and lowering the cost per reservation, by driving reservations direct to your website. Jobs. ���r�n:円�'p�#@���Ǡ����P�t�1�e��Z���ٓ�E���a�&g�?b���z�}�����N … <> The advantages of standardizing with Maestro Multi-property: Whether your needs dictate a cloud solution or an on-premise implementation, Maestro offers a robust, PCI secure, feature identical, stable solution for any environment. Ideal for the independent brand who wants to stand out with a Booking Engine that show cases each property’s uniqueness and experiences, and does more than just book rooms. Our commitment to providing uninterrupted ongoing Maestro Product and Service support remains our top priority. Together as a community, we will find our way through this. Maestro’s enterprise hotel management software offers 20+ integrated modules on a single database including contactless and mobile apps to power profitability, drive direct bookings, centralize operations, and enable operators to engage guests with a safe and personalized experience. "Anytime" Online Tutorials Give Hotel Teams an Effective Way to Learn Property Software Fast, Gain Confidence in Operations August 9, 2017 – Markham, ON – When an independent operator hires staff, they want their new team members to start fast. That is why they built online tutorials and eLearning functionality into their family of 20+ Maestro PMS property software solutions. It really allows us to be more flexible with time management while maintaining the highest levels of guest service. Maestro eLearning WP20140707F 1 / 19 Introduction to the Maestro eLearning Website Maestro’s complimentary eLearning suite of 31 ourses is designed for both new and experienced users, allowing each staff member and manager to have customized training based on their role and responsibilities. They can check guests in or out as needed, and then resume watching training videos or listing to webcasts in Maestro’s eLearning Center. h$_�.G���[��u��n�{ww���^��� Maestro Users Conference 2015 Invite Reminder - Duration: 91 seconds. We are committed to our clients and supporting them throughout the course of the pandemic. With a legacy of providing PMS spanning more than 30 years, Maestro’s team understands the needs of hotel operations and systems training. x��\mo�6� �A� Ideal for Spa or Gift Shop retail management. Maestro is the preferred cloud and on-premise PMS solution for independent hotels, resorts, conference centers, and multi-property groups. Thank you for your partnership, we are here for you now and into the future. 1 0 obj Maestro PMS Screenshots (3) Top Software in Hotel Management Category. Learn more about Maestro PMS from our verified reviews. Corporate collection and individual property performance metrics and guest behaviour reporting from a single central data repository. Maestro PMS' learning curve is absolutely very low in comparison with the portfolio of the features it provides, it … From Owner reservation controls to accounting, this module offers a unique feature set to accommodate the flexibility and needs of those who manage Condo & Vacation Club. ����,� ���pA5Р��X���P�hM�ڪ�~r�r���bS �������rx<44M�GFWٴUm�"5`Pr�+��^�.��_��t�x:��t �#�~P��[%�zU����i}��#���5��w��]���G-��U}tD'����n��6뜃Q�=��[���m+ߥ���r�Z��jqԕ��g����\o�e[.���&|�� ��.�@m�r>��H?�o�C�GtH�! Log In Sign Up. 8 October 2017. eHotelier Editor. Video; Technical details; Support details; What is Maestro PMS? %���� Regardless of which implementation model you choose, rest assured that you are investing in the leading PMS for independents and multi-property groups. Additionally it has all the features of system 2-3 times its cost, and the support has been spot on. endobj Available as a browser-based (hosted or self-hosted) solution or as an on-premise addition to your existing network infrastructure managed locally by your trusted IT team. Click The small circles to view the desired solution or click the bigger circle to view all the solutions in the Menu. 3 0 obj Maestro’s e-learning system helps property staff and managers gain confidence in property software system use so they can focus on guest needs as quickly as possible. It covers crucial aspects such as room booking, multi-property groups and much more. The powerful single guest profile, with full history, allows operators to acknowledge Day & Stay guests personal preferences and anticipate guests needs before they happen. A guest loyalty engine that allows Hotels & Resorts to design their own uniquely branded program. Take Maestro on the road or around the hotel. To view all available Tutorials, please visit www.elearning.maestropms.com. Thank you, your submission has been received. Maestro has built online tutorials and e-learning functionality into its family of 20+ Maestro PMS property software products. Learning has entered the mobile realm. Its PCI certified and EMV ready enterprise system offers more than 20 integrated modules on a … The innovative guest-centric ResWave web booking engine offers a scalable and customizable booking engine. Maestro PMS ELearning Simplifies Training, Boosts Staff Productivity for Independents. Most of our front desk staff who work within the Maestro PMS are of the 18 to 24 age range, and they have a quick understanding of how to work in a web environment. Maestro PMS is a property management solution designed to meet the needs of modern hotel and resort businesses. stream With a legacy of providing PMS spanning more than 30 years, Maestro's team